Effective Date: May 6, 2024
1. Introduction
Regenerate Shockwave Therapy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://regenerateshockwavetherapy.com/ or engage with our services, including interactions through Facebook Lead Ads.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
- Fill out forms on our website
- Contact us via email or phone
- Book appointments through our online scheduling system
- Interact with our Facebook Lead Ads
The personal information we collect may include:
- Full name
- Email address
- Phone number
- Health-related information pertinent to your treatment
- Any other information you choose to provide
3. How We Use Your Information
We use the information we collect to:
- Provide and manage our services
- Schedule and confirm appointments
- Respond to inquiries and provide customer support
- Send promotional materials, newsletters, and other communications
- Improve our website and services
- Comply with legal obligations
4. Facebook Lead Ads and Tracking Technologies
We utilize Facebook Lead Ads to collect information from potential clients. When you submit your information through a Facebook Lead Ad, it is governed by this Privacy Policy.
Our website also uses tracking technologies, including:
- Facebook Pixel: To measure the effectiveness of our advertising and understand user behavior.
- Google Analytics: To analyze website traffic and user interactions.
- Google Tag Manager: To manage and deploy marketing tags on our website.
These tools may collect information such as your IP address, browser type, pages visited, and other usage data. This information helps us improve our website and marketing efforts.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, conducting our business, or servicing you, provided those parties agree to keep this information confidential.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information.
- Objection: Object to the processing of your personal information.
- Withdrawal of Consent: Withdraw consent at any time where we are relying on consent to process your personal information.
To exercise any of these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Regenerate Shockwave Therapy
Phone: 780-705-5774
Email: team@regeneratephysio.ca
Address: 10082 164 St NW, Edmonton, AB T5P 4Y3, Canada