COMMON ASKED QUESTIONS
BEFORE YOUR APPOINTMENT
You will be greeted by our friendly front staff and will complete a personal history questionnaire. When you book your first appointment, you will have the option to fill out our paperless confidential questionnaire.
After the medical history form is complete and consent form signed, our clinical assistant will bring you into the treatment area. The physiotherapist will meet with you to discuss the problems and concerns you are having. The Physio will assess your condition and diagnose the problem.
A treatment plan will be created and discussed to meet the individual needs of each patient.
Just bring yourself and some comfortable and loose fitting clothing. If you forget clothing, no problem! We have plenty of clean supplies for you to borrow.
Don’t forget:
AHS card
Relevant insurance information
Doctor referral notes (not required)
We are located at 15616 95 Ave, Edmonton, AB. If you have any issues finding us, please call 780.705.5774 and our customer care team will assist you.
Yes and parking is free located right in front of the building. We are located on ground level, wheel chair accessible and no elevators to worry about.
Typically the first and assessment will take longer, so budget four about 1 hour. Follow up appointments range from 30-45 minutes.
INSURANCE QUESTIONS
All of our treatments at Regenerate Shockwave Therapy are performed by a Registered Physiotherapist. This means that you will be assessed, diagnosed, and treated by a physiotherapist. We direct bill to most insurance providers. You can call us to find out if we direct bill to your insurance company!
Call us immediately so we can walk you through the necessary steps to start your claim. Let us handle the rest! 780.705.5774
COMMON TREATMENT QUESTIONS
Your therapist will assess your specific condition and will offer all available treatment options.
This all depends on the diagnosis and on each individual. Your therapist will educate you on prognosis, treatment, and expectations.
Physiotherapy can help improve a variety of muscle, ligament, and bone problems. This includes an active program, combined with other modalities or treatments that may be helpful to relieve pain or inflammation.
