COMMON ASKED QUESTIONS

BEFORE YOUR APPOINTMENT

What should I expect on my first visit?

You will be greeted by our friendly front staff and will complete a personal history questionnaire. When you book your first appointment, you will have the option to fill out our paperless confidential questionnaire. 

After the medical history form is complete and consent form signed, our clinical assistant will bring you into the treatment area. The physiotherapist  will meet with you to discuss the problems and concerns you are having. The Physio will assess your condition and diagnose the problem.

A treatment plan will be created and discussed to meet the individual needs of each patient.

What should I bring?

Just bring yourself and some comfortable and loose fitting clothing. If you forget clothing, no problem! We have plenty of clean supplies for you to borrow.

Don’t forget:
AHS card
Relevant insurance information
Doctor referral notes (not required)

Where are we located?

We are located at 15616 95 Ave, Edmonton, AB. If you have any issues finding us, please call 780.705.5774 and our customer care team will assist you.

Is there parking ?

Yes and parking is free located right in front of the building. We are located on ground level, wheel chair accessible and no elevators to worry about.

How long will the appointment take?

Typically the first and assessment will take longer, so budget four about 1 hour. Follow up appointments range from 30-45 minutes.

INSURANCE QUESTIONS

Do you direct bill to my insurance company? Is this covered if i have physiotherapy benefits?

All of our treatments at Regenerate Shockwave Therapy are performed by a Registered Physiotherapist. This means that you will be assessed, diagnosed, and treated by a physiotherapist. We direct bill to most insurance providers. You can call us to find out if we direct bill to your insurance company!

I got into a Motor Vehicle Accident. What now?

Call us immediately so we can walk you through the necessary steps to start your claim. Let us handle the rest! 780.705.5774

COMMON TREATMENT QUESTIONS

What is the best treatment for me?

Your therapist will assess your specific condition and will offer all available treatment options.

When can i expect to get better?

This all depends on the diagnosis and on each individual. Your therapist will educate you on prognosis, treatment, and expectations.

What can physiotherapy help?

Physiotherapy can help improve a variety of muscle, ligament, and bone problems. This includes an active program, combined with other modalities or treatments that may be helpful to relieve pain or inflammation.

GET IN TOUCH WITH US

Physiotherapy and Shockwave

A cleverly designed clinic where patient receive dedicated care, hands on therapy and expert advise

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Physiotherapy and Shockwave

A cleverly designed clinic where patient receive dedicated care, hands on therapy and expert advise

Explore More